Having a problem with thickbox widget

Ryan Marshall's Avatar

Ryan Marshall

29 Oct, 2009 03:09 AM

We are having interment problems submitting problems through the thickbox widget. Users will more often then not get a message saying the request was rejected.

Please advise.

  1. 1 Posted by Will on 29 Oct, 2009 08:17 PM

    Will's Avatar

    Hey Ryan,

    What is the URL for the page where they are hitting the widget?

  2. 2 Posted by Ryan Marshall on 30 Oct, 2009 04:41 AM

    Ryan Marshall's Avatar

    Will,
    Our site is http://fitterlife.com

    We had to take down the widget because of the issue we were encountering.

    - Ryan

    On Thu, Oct 29, 2009 at 3:17 PM, Will <
    [email blocked]<tender%[email blocked]>
    > wrote:

  3. 3 Posted by rick on 07 Nov, 2009 12:55 AM

    rick's Avatar

    I fixed an issue related to browsers not properly persisting cookies between widget requests: https://help.tenderapp.com/discussions/problems/808-cant-use-cross-.... That would cause those 'this change was rejected' errors.

  4. rick closed this discussion on 07 Nov, 2009 12:55 AM.

  5. Ryan Marshall re-opened this discussion on 07 Nov, 2009 01:59 AM

  6. 4 Posted by Ryan Marshall on 07 Nov, 2009 01:59 AM

    Ryan Marshall's Avatar

    Rick,
    That is awesome! I will put the tab back in place and see if this resolves
    our issue. Thanks for your response.

    - Ryan

    On Fri, Nov 6, 2009 at 6:55 PM, rick <
    [email blocked]<tender%[email blocked]>
    > wrote:

  7. Nicole closed this discussion on 03 Feb, 2010 08:41 PM.

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