tag:help.tenderapp.com,2008-11-12:/discussions/problems/1093-i-cant-administrate-my-accountTender: Discussion 2018-10-18T06:26:10Ztag:help.tenderapp.com,2008-11-12:Comment/5180002009-10-29T19:32:39Z2009-10-29T19:32:39ZI can't administrate my account..<div><p>Hey Chris,</p>
<p>Try doing a password reset from <a href=
"http://crowdflower.tenderapp.com/forgot_password">http://crowdflower.tenderapp.com/forgot_password</a>
and entering your email address.</p>
<p>It will kick an email to you with a link to get into your
profile. After resetting your password, continue to <a href=
"http://crowdflower.tenderapp.com/dashboard">http://crowdflower.tenderapp.com/dashboard</a>
and the proper instructions for setting up you account should be
there.</p>
<p>If you have any issues with that, please let me know and I'll
hop under the hood again and take a look. In the meantime, we're
going to investigate why the signup did not go through
correctly.</p></div>Willtag:help.tenderapp.com,2008-11-12:Comment/5180002009-10-29T19:41:35Z2009-10-29T19:41:35ZI can't administrate my account..<div><p>So the issue was I created the crowdflower account saying<br>
<a href=
"mailto:vanpelt@doloreslabs.com">vanpelt@doloreslabs.com</a> was
the administrator and than signed up with<br>
<a href=
"mailto:vanpelt@crowdflower.com">vanpelt@crowdflower.com</a>. Once
signed in when I tried to access the<br>
admin panel it would ask for me to sign in again. Finally if I
did<br>
sign in as <a href=
"mailto:vanpelt@doloreslabs.com">vanpelt@doloreslabs.com</a> it
would just display the login<br>
page with no info... I had to logout as <a href=
"mailto:vanpelt@crowdflower.com">vanpelt@crowdflower.com</a>
and<br>
than sign in as <a href=
"mailto:vanpelt@doloreslabs.com">vanpelt@doloreslabs.com</a>.</p>
<p>Is there any way to rename the <a href=
"mailto:vanpelt@doloreslabs.com">vanpelt@doloreslabs.com</a>
account to<br>
<a href=
"mailto:vanpelt@crowdflower.com">vanpelt@crowdflower.com</a>?</p>
<p>Chris</p></div>Chris Van Pelttag:help.tenderapp.com,2008-11-12:Comment/5180002009-10-29T19:50:35Z2009-10-29T19:50:35ZI can't administrate my account..<div><p>Hey Chris, I just renamed the user email to <a href=
"mailto:vanpelt+old@crowdflower.com">vanpelt+old@crowdflower.com</a>
and set the owners account to <a href=
"mailto:vanpelt@crowdflower.com">vanpelt@crowdflower.com</a> as
requested. You can disable the old user in the member management
area once you are in your admin.</p>
<p>Please try logging in with <a href=
"mailto:vanpelt@crowdflower.com">vanpelt@crowdflower.com</a> now
and make sure everything looks ok. You may have to do an additional
password reset, but it should work since I just swapped out the
fields.</p>
<p>Let me know if that works right for you.</p></div>Willtag:help.tenderapp.com,2008-11-12:Comment/5180002009-10-29T20:41:11Z2009-10-29T20:41:11ZI can't administrate my account..<div><p>Works great, thanks Will!!</p>
<p>While I've got you around, I was wondering what the status was
with<br>
web hooks? I've seen a lot of discussion around creating a more
open<br>
API. Some generic web hooks when an email get's placed in
certain<br>
queues would be super helpful for me. Basically when certain
emails<br>
come in I want to post the data to my servers so that I can add
some<br>
helpful links to the email and then send it back to tender. Web
hooks<br>
could also make it possible to hook up to other ticketing
systems...<br>
just leave the logic of creating tickets in a foreign system up to
the<br>
person processing the post from the web hook :)</p>
<p>Thanks!</p></div>Chris Van Pelttag:help.tenderapp.com,2008-11-12:Comment/5180002009-10-29T21:03:59Z2009-10-29T21:03:59ZI can't administrate my account..<div><p>I can't give an official status, but I can tell you they are
next on the list. Rick set web hooks up as a main priority recently
and he's pretty keen on getting them in as soon as possible. I just
can't give an official ETA without talking to him though.</p>
<p>We're going to add a blog post soon with our planned out road
map, and create discussions for each item so users can comment,
give suggestions, etc.</p></div>Willtag:help.tenderapp.com,2008-11-12:Comment/5180002009-10-29T21:09:24Z2009-10-29T21:09:24ZI can't administrate my account..<div><p>Awesome!</p>
<p>Chris</p></div>Chris Van Pelt