tag:help.tenderapp.com,2008-11-12:/discussions/problems/20314-image-404s-on-kb-pagesTender: Discussion 2013-02-08T00:28:41Ztag:help.tenderapp.com,2008-11-12:Comment/246933342013-02-07T20:20:37Z2013-02-07T20:20:37ZImage 404s on KB page(s)<div><p>Troy,</p>
<p>The images are displaying for me in firefox. Can you take a
screenshot of what you are seeing on your end?</p></div>Amandatag:help.tenderapp.com,2008-11-12:Comment/246933342013-02-07T21:19:02Z2013-02-07T21:19:02ZImage 404s on KB page(s)<div><p>No joke, they started working basically concurrently with when I
posted this. They weren't for at least 10 minutes before. Exact
same unedited KB articles and I believe even the same paths (the
image paths don't autocomplete and didn't create browser history
entries, so I can't be sure).</p>
<p>Troy</p></div>Troytag:help.tenderapp.com,2008-11-12:Comment/246933342013-02-07T21:21:27Z2013-02-07T21:21:27ZImage 404s on KB page(s)<div><p>Suuuuure they did Troy, sure they did.</p>
<p>Just kidding. Please let us know if this happens again and we
will continue to troubleshoot.</p></div>Amandatag:help.tenderapp.com,2008-11-12:Comment/246933342013-02-07T22:13:39Z2013-02-07T22:13:39ZImage 404s on KB page(s)<div><p>Thanks ;-) Could you see whether you see any static image
requests ending in 404 with our <code>help</code> hostname or our
tenderapp hostname? It would have been shortly before I opened this
ticket. They hit a web server and served a response, just not the
file.</p>
<p>Thanks,</p>
<p>Troy</p></div>Troytag:help.tenderapp.com,2008-11-12:Comment/246933342013-02-08T00:28:40Z2013-02-08T00:28:40ZImage 404s on KB page(s)<div><p>Hi Troy,</p>
<p>I couldn't find more information in our logs. We did fix a bug
yesterday that prevented images from showing on a private site with
a public KB for anonymous users, but that's it.</p>
<p>It seems to be working now, so just ping us if anything strange
happens again.</p>
<p>Cheers!</p></div>Julien