why does it tell users they can use cross-site logging when it's not enabled?

bkayser's Avatar


27 Feb, 2009 09:13 PM

On the login page, it says:

This site supports cross-site logins. Please login to your New Relic RPM account and you'll be automatically logged into Tender Support.

This is totally wrong. We don't have cross-site logins. They will not be automatically logged in. We may do this eventually but not now and this is only going to confuse users.

  1. Support Staff 1 Posted by Courtenay on 27 Feb, 2009 09:15 PM

    Courtenay's Avatar

    OK, we'll disable that feature for you.

  2. 2 Posted by bkayser on 03 Mar, 2009 08:28 PM

    bkayser's Avatar

    Don't know if you've updated since Feb 27, but I still see the message above on our login page.

    Just to reiterate: we would like to add cross-site logins later--it's a great feature--but we can't do it now. Shouldn't there be an admin setting to enable it?

  3. Support Staff 3 Posted by Courtenay on 04 Mar, 2009 01:23 AM

    Courtenay's Avatar

    It's disabled for you now.

  4. Courtenay closed this discussion on 04 Mar, 2009 01:23 AM.

  5. Support Staff 4 Posted by Courtenay on 04 Mar, 2009 01:25 AM

    Courtenay's Avatar

    Not sure why that happened, but sorry. You can enable it again when you're ready.

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