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19 Nov, 2011 09:04 PM
If I am in the middle of making a reply to a customer and I
decide to attach a ticket before clicking "Comment" the process of
attaching the ticket deletes everything in the comment box.
There is no way to get the data back. It catches me and my
colleagues every now and then.
Please change this to prevent loss of work.
2 Posted by Nicole on 20 Nov, 2011 06:30 AM
I've created a developer ticket for this issue. We'll update
this discussion when we have more information to share on its
active development status.
Nicole closed this discussion
on 29 Jun, 2012 06:19 PM.
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