Turn off spam filters

Chris Nagele's Avatar

Chris Nagele

27 Apr, 2009 08:49 PM

Is there a way to turn off spam filtering for an account? We rarely have spam come through our Google Apps account, but Tender is constantly flagging requests as spam. This weekend we missed a bunch of cases which were pretty important. I'd rather just turn it off if possible.

Thanks, Chris

  1. 1 Posted by Will on 27 Apr, 2009 09:21 PM

    Will's Avatar

    Hey Chris,

    We sincerely apologize about the issue with overzealous spam filtering during the weekend. We're currently working to resolve the issue and add the option to disable spam filtering. We're still going through our support discussions which were flagged as spam as well and are responding to users while the dev team is working on the issue.

    We'll post a detailed response on our blog, http://hoth.entp.com later today. Also, you can follow http://twitter.com/tenderapp for status updates and news.

  2. 2 Posted by rick on 28 Apr, 2009 06:30 AM

    rick's Avatar

    Yes, you can turn off spam now. We've tweaked the spam rules a bit more this afternoon and are going through all marked spam from the last few days across all of Tender.

  3. 3 Posted by Chris Nagele on 28 Apr, 2009 03:01 PM

    Chris Nagele's Avatar

    Thanks everyone. This should be a big help. See you at Railsconf!

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