Yikes! All emails going to straight to trash!

Galen 's Avatar

Galen

28 Apr, 2009 11:09 PM

Hey, I saw a note about this on your blog post but assumed it had been resolved—how long before you sort this out? It's a bit scary.

Cheers,

Galen

  1. 1 Posted by rick on 28 Apr, 2009 11:47 PM

    rick's Avatar

    Is it still happening? It should be resolved already.

  2. 2 Posted by rick on 28 Apr, 2009 11:50 PM

    rick's Avatar

    It doesn't look like this is happening on your account. Your site has spam enabled, so it's not even in the pool of affected sites. The only thing in your trash should be items you've manually deleted.

    Maybe 'trash' is a little unclear? I was talking about the trash queue in Tender, not trying to sound like we're silently discarding all issues.

  3. 3 Posted by Galen on 28 Apr, 2009 11:51 PM

    Galen 's Avatar

    It was as of this morning when I wrote you but not sure now. I'll let
    you know.

    Cheers,

    Galen

  4. 4 Posted by Galen on 29 Apr, 2009 12:23 AM

    Galen 's Avatar

    When I looked in Trash (i.e., /dashboard/deleted?from=allissues) this
    morning, there were a dozen or more messages in there that certainly
    should not have been there. I've since restored them all.

  5. 5 Posted by rick on 29 Apr, 2009 12:24 AM

    rick's Avatar

    Did you turn spam off? That's the only time this should have happened. No one else has reported any other issues.

  6. 6 Posted by Galen on 29 Apr, 2009 12:25 AM

    Galen 's Avatar

    Nope. I did nothing at all.

  7. 7 Posted by Galen on 29 Apr, 2009 01:41 AM

    Galen 's Avatar

    I can actually now confirm it's still happening.

    I forwarded an email to Tender and it's gone straight to trash. Two
    others that shouldn't be there are, too.

    Cheers,

    Galen

  8. 8 Posted by rick on 29 Apr, 2009 01:59 AM

    rick's Avatar

    Ah okay, it's something not quite deployed yet. It'll be resolved later tonight.

  9. 9 Posted by rick on 29 Apr, 2009 02:37 AM

    rick's Avatar

    Okay, deployed. Confirmed that it works on my account and yours. Sorry for all the issues... this seemingly innocent tweak changed a core aspect of how Tender works. Tests stayed passing the whole time, I just didn't have a good end to end "confirm that incoming email skips the spam check and is visible" test. That's been fixed in our test suite.

  10. 10 Posted by Galen on 29 Apr, 2009 03:23 AM

    Galen 's Avatar

    Cool. Many thanks.

Discussions are closed to public comments.
If you need help with Tender please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

14 Oct, 2019 04:05 AM
14 Oct, 2019 12:43 AM
21 Sep, 2019 02:33 PM
27 Aug, 2019 05:35 PM
15 Aug, 2019 01:56 AM