Emails not getting to us

awt's Avatar


05 May, 2009 10:44 PM

We've had a few instances where we think emails may not be getting to us. Today, one customer got back to us by posting directly on the website and mentioned that he had sent us an email, but didn't think we'd received it.

This is his email address: [email blocked]

This is his support issue:

We actually didn't receive any other comments from him, so he may be right. We've turned off spam filtering on Tender (as of yesterday morning) so we should be getting everything. Any ideas?

  1. 1 Posted by Will on 05 May, 2009 10:51 PM

    Will's Avatar

    Thanks for the heads up. We'll dig through the email queues and see if there was any content that didn't make it through.

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