clicking on "support request" logs me out of Tender

duvemyster's Avatar


06 May, 2009 05:42 PM

Is anyone else also running into this?

  1. 1 Posted by Will on 06 May, 2009 06:35 PM

    Will's Avatar

    Where exactly are you clicking this? URL?

  2. 2 Posted by duvemyster on 06 May, 2009 07:15 PM

    duvemyster's Avatar
    1. Log into Beanstalkapp
    2. Click on Help, leading to showing "Logged in as ___ from Beanstalk"
    3. Click on Support Request, at which time status changes to "Not logged in"

    (Browser in use at the time: Firefox 3.0.1 on Linux)

  3. 3 Posted by rick on 10 May, 2009 10:14 PM

    rick's Avatar

    This is an issue with the link they provided. You're logged into, but not in their link. Thanks for the question, I'm going to let one of the Beanstalk folks know about this.

  4. 4 Posted by rick on 10 May, 2009 10:17 PM

    rick's Avatar

    By the way, while you're on (directly from the Beanstalk app), you can just use the 'start a discussion' link to contact the Beanstalk team while still logged in.

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