We're sorry, but something went wrong

Clint's Avatar

Clint

18 Nov, 2013 04:43 PM

Hi,

The support site is having a lot of trouble today. It will work for a while and then the "We're sorry, but something went wrong" page will come up. I can't assign discussions to team members and threads that I have commented on continue to show up in my queue.

Any ideas?

Clint

  1. 1 Posted by Julien on 18 Nov, 2013 04:48 PM

    Julien's Avatar

    Hey Clint,

    We had some connection problems with one of our database server this morning, which resulted in those errors. It only lasted a few minutes and is fixed now. Everything should be back to normal.

    If you are still experiencing some issues, can you link some discussions? I'll take a look.

    Thanks!

  2. 2 Posted by Clint on 18 Nov, 2013 05:06 PM

    Clint's Avatar

    Thanks Julien,

    Apparently we must use your service A LOT. =)

    Thanks,
    Clint

  3. brandi closed this discussion on 18 Nov, 2013 06:12 PM.

Discussions are closed to public comments.
If you need help with Tender please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac