OS X 10.5.6 firefox 3.0.9 cannot post

bhspencer's Avatar


13 May, 2009 06:43 PM

I have a user who is having problems posting to our support forum with the OS X 10.5.6 firefox 3.0.9.

Here is a copy of their message

" have tried 5 or 6 times to post a query/suggestion in the new public discussions forums via the web. I even created an account to post the suggestion. However, even though the suggestion appears to be accepted, it never appears on the suggestions page.

I am using Firefox 3.0.9 running under Mac OS 10.5.6. I have cookies for moneydance.com and help.infinitekind.com always accepted. I believe I even tried Safari to post the message, but it still did not show.

Is there something wrong on my end?"

Please advise.

Many thanks

Ben Spencer (Moneydance.com support)

  1. 1 Posted by Will on 13 May, 2009 07:51 PM

    Will's Avatar

    Hey Ben. We're currently investigating the issue. At the moment I don't know of any browser issues that would be causing anything on the users end though.

    Have you checked the spam or trash bin for their discussion?

Discussions are closed to public comments.
If you need help with Tender please start a new discussion.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac