Search function not working

Kyle Leavitt's Avatar

Kyle Leavitt

22 May, 2009 06:49 PM

Our search bar isn't functioning correctly. The KB search bar seems to be working okay, but the regular one that shows up on every screen is inexplicably throwing an error message for most terms.

We were hoping to launch this support center today but are a little apprehensive given that problem.

thanks, Kyle

  1. 1 Posted by Will on 22 May, 2009 08:43 PM

    Will's Avatar


    We sincerely apologize about the issue. Our job queue for Tender hit a bit of a snag earlier and was backed up, so things were not processing in the system. We just resolved the issue and the system is currently churning through the queue to catch back up. I would imagine it was directly related to the error you were receiving.

    Please check again in about 15 minutes and let us know if you are still having an issue.

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