Yet another bug!

adam's Avatar

adam

22 Jun, 2009 03:03 PM

Hello,

All emails sent from Tender seem to be coming from "Tender Support [email blocked]" rather than the address specified on our account.

Regards,

Adam

  1. 1 Posted by rick on 22 Jun, 2009 04:34 PM

    rick's Avatar

    Some hosts were rejecting our emails because we were spoofing addresses. We just deployed some tweaks that use mail headers to link replies to their Tender discussions. Once we're confident that works, we'll start setting the Reply-To to your custom address.

  2. 2 Posted by adam on 22 Jun, 2009 04:45 PM

    adam's Avatar

    XXX [email blocked]

    XXX could still say our name rather than "Tender Support" which is utterly unhelpful for clients expecting mail from us.

  3. 3 Posted by adam on 22 Jun, 2009 04:47 PM

    adam's Avatar

    Let's try that again....

    XXX <[email blocked]
    
  4. 4 Posted by rick on 22 Jun, 2009 05:13 PM

    rick's Avatar

    Ok set.

  5. 5 Posted by adam on 22 Jun, 2009 05:26 PM

    adam's Avatar

    Excellent! Thanks

  6. 6 Posted by rick on 22 Jun, 2009 05:30 PM

    rick's Avatar

    Yikes, had some ruby class instance variable caching left in, causing
    emails to have the wrong site name on them. it should be good now.

  7. 7 Posted by adam on 22 Jun, 2009 05:35 PM

    adam's Avatar

    Now that's more of an issue ;)

    I wondered why your reply came from "Redbubble" :)

  8. 8 Posted by rick on 22 Jun, 2009 05:38 PM

    rick's Avatar

    Yea I wondered too. It's fixed now.

  9. Nicole closed this discussion on 19 May, 2010 06:12 PM.

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