iPhone App

Elastic Email Support Team's Avatar

Elastic Email Support Team

29 Jul, 2014 04:34 PM

I bought your iphone app yesterday. It seems to be missing a lot of key features?

How can you close a discussion?
How can you reply and close a discussion?
How can you assign it to another support person?
How can you change status like make it pending or acknowledge?
How can you delete a discussion?

Thanks

Michael

  1. 1 Posted by Julien on 29 Jul, 2014 05:06 PM

    Julien's Avatar

    Hi Michael,

    Tender does not have any official iPhone app, so you must have bought it from a 3rd party. I would contact the developer of the application.

  2. Julien closed this discussion on 05 Aug, 2014 06:09 PM.

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