Multipass Token expired
Hey guys, can you tell me what to do if we're getting this message: "The MultiPass token has expired." Both myself and Nate (our support rep) are getting this message and cannot login.
Thanks!
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1 Posted by Julien on 02 Aug, 2014 04:43 PM
Hi Matt,
This simply means that the link you clicked was expired. Where are you logging from? I would suggest simply reloading the page where you are logging into Tender and clicking the support/help link again (it should have been re-generated and have a new expiration date).
As an alternative, you can always bypass SSO by going to /login. If you don't have a password on Tender itself and have always used SSO, you can create one with the forgot password function.
I hope one of those fixes your issue.
If you have questions, just let me know.
Cheers.
Support Staff 2 Posted by brandi on 05 Aug, 2014 10:00 PM
Hey Matt,
Checking back to see if you needed further assistance with this.
Thanks,
Brandi
brandi closed this discussion on 05 Aug, 2014 10:00 PM.