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our full tender site is protected against robots; could the KB be accessible to search robots?

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Christophe

01 Sep, 2014 03:20 PM

Hello,

currently our support site based on tender is protected againt search robots, ie http://support.intuilab.com/robots.txt returns "User-Agent: * Disallow: /"
Is it possible to have our KB searched by the robots?

FYI: our support site requires our users to log in to ask question / browse public discussion. But the KB was always public.

Thanks in advance

christophe

1. 1 Posted by Julien on 02 Sep, 2014 12:17 PM

   

   Hi Christophe,

   This is definitely a bug. I'm looking into it. I'll keep you posted.

   Cheers.

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2. 2 Posted by Christophe on 03 Sep, 2014 10:32 AM

   

   Any news about a potential fix (this seems to impact our SEO – google
   indexing- so our business which is online only)

   Thanks

   Christophe

   From: Julien
   [mailto:[email blocked]]
   Sent: Tuesday, September 02, 2014 2:17 PM
   To: [email blocked]
   Subject: Re: our full tender site is protected against robots; could the KB
   be accessible to search robots? [Problems #67571]

   • Edit

3. 3 Posted by Julien on 03 Sep, 2014 02:59 PM

   

   Hi Christophe,

   I just fixed it.

   Cheers.

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4. 4 Posted by Christophe on 06 Sep, 2014 02:29 PM

   

   thanks,

   google is now starting to index our kb!

   christophe

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5. Christophe closed this discussion on 06 Sep, 2014 02:29 PM.