tag:help.tenderapp.com,2008-11-12:/discussions/problems/708-network-connection-timeout-seemingly-lasts-foreverTender: Discussion 2011-04-07T06:08:32Ztag:help.tenderapp.com,2008-11-12:Comment/2284932009-07-02T14:22:41Z2009-07-02T14:22:41Znetwork connection timeout seemingly lasts forever<div><p>Hi Bob, I think you left this in the wrong forum. This is a
support area for Tender Support. I imagine the product you're
referring to uses Tender Support for its support forums.</p></div>ricktag:help.tenderapp.com,2008-11-12:Comment/2284932009-07-02T14:41:15Z2009-07-02T14:41:19Znetwork connection timeout seemingly lasts forever<div><p>The wording on the page is bass-ackwards (in other
words,conunter-intuitive). The link at the bottom of the
http://spaz.tenderapp.com page (Found a bug in Tender?) points to
https://help.tenderapp.com/discussion/new, which is the link I used
to attempt to actually file a bug. Ed also emailed me back and
mentioned that I needed to file it under "start a discussion". You
guys will probably save countless conversations with this if you
change the wording on your page to make it clear which link is for
which purpose.</p>
<p>I filed the bug under "Start a Discussion" as you and Ed had
suggested.</p>
<h2>thanks,</h2>
<p>Bob</p></div>Bob Clancytag:help.tenderapp.com,2008-11-12:Comment/2284932009-07-02T14:58:09Z2009-07-02T14:58:09Znetwork connection timeout seemingly lasts forever<div><p>Actually, these instances are pretty rare, and no one's ever
identified that 'found a bug in Tender' link as the source of their
problems. I'll see about changing it (or hiding it from our
customers' customers). Thanks for the feedback.</p></div>ricktag:help.tenderapp.com,2008-11-12:Comment/2284932009-07-02T15:23:18Z2009-07-02T15:23:18Znetwork connection timeout seemingly lasts forever<div><p>I get it now, that's for Sprint and other carriers to file
bugs.</p>
<h2>thanks,</h2>
<p>Bob</p></div>Bob Clancytag:help.tenderapp.com,2008-11-12:Comment/2284932009-07-06T17:00:31Z2009-07-06T17:00:31Znetwork connection timeout seemingly lasts forever<div><p>Just FYI, but I deployed the suggested change. Only our
customers, and not users like you, should see the 'Found a bug in
tender?' link in the footer.</p></div>rick