Latest bug: can't open trash

Damien's Avatar

Damien

15 Aug, 2016 06:04 AM

https://anki.tenderapp.com/dashboard/trash gives me a "sorry, something went wrong" message. Problem started after a tried to empty the trash last week.

  1. Support Staff 1 Posted by brandi on 17 Aug, 2016 06:07 PM

    brandi's Avatar

    Hi Damien,

    Sorry for delay, we're having a look.

    Thanks,
    Brandi

  2. 2 Posted by Damien on 09 Sep, 2016 12:52 AM

    Damien's Avatar

    This is still happening :-(

  3. Support Staff 3 Posted by brandi on 12 Sep, 2016 05:29 PM

    brandi's Avatar

    Hi Damien,

    A developer is looking into it. Thanks for your patience.

  4. Courtenay closed this discussion on 18 Oct, 2016 04:31 PM.

  5. Damien re-opened this discussion on 21 Feb, 2017 06:25 AM

  6. 4 Posted by Damien on 21 Feb, 2017 06:25 AM

    Damien's Avatar

    It's been 6 months now, and I'm still getting errors when opening the trash folder. I presume there is some bad data in the trash folder that is preventing the page from displaying - could someone please clean it out?

  7. Damien closed this discussion on 24 Mar, 2017 05:46 AM.

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