Tender App doesn't work properly

Chiara's Avatar

Chiara

25 Nov, 2016 11:56 AM

Hi there,

I work for Spreaker, and we're using your service to support our clients. I am experiencing some issues by using your service. The pages don't seem to load properly: for example, I can’t go on the Not Queued nor the Premium list from the Dashboard and I can’t open the Echo Replies. This is kind of annoying since I can't work at the moment.

Could you please help me to fix that?

Thanks in advance,

Chiara

  1. Support Staff 1 Posted by Courtenay on 25 Nov, 2016 12:00 PM

    Courtenay's Avatar

    Hi, was deploying and hit a problem for about 10 minutes, but all fixed and should work fine now. Sorry!

  2. Support Staff 2 Posted by Courtenay on 25 Nov, 2016 12:01 PM

    Courtenay's Avatar

    .. So much for sneaking some updates in while everyone (in america) was still in the depths of thanksgiving!

  3. 3 Posted by Chiara Sagramol... on 25 Nov, 2016 01:40 PM

    Chiara Sagramola's Avatar

    Hi Courtenay,

    Thanks for your fast answer. I've checked again and it still doesn't work:
    I can't switch from "Assigned to me" to "Premium" or "Not Queue". :-( Echo
    Replies feature seem to work now.

  4. 4 Posted by Chiara on 25 Nov, 2016 02:24 PM

    Chiara's Avatar

    Hi Courtenay,

    Actually, I noticed that none of the drop-down menus on help.spreaker.com are working properly. This is kind of annoying: I am working remotely from Italy! :-/

    Thanks,

    Chiara

  5. Support Staff 5 Posted by Courtenay on 25 Nov, 2016 05:42 PM

    Courtenay's Avatar

    Fixed again! :(

  6. Courtenay closed this discussion on 04 Dec, 2016 09:25 AM.

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