Slack Notification

Elastic Email Support Team's Avatar

Elastic Email Support Team

14 Dec, 2016 08:17 PM

We used to use slack and have a slack webhook for notifications to our team. We have replaced this with Matter Most which uses the exact same method, it was transparent for us to switch. We just noticed these have stopped working. And I see error message on the webhook saying it must be a slack url...

Is it possible to not enforce this slack url? The link below is what we use and is very helpful

https://mm.elasticemail.com/hooks/ocjmjw9iytysuy68yh3shhfgyr

Thanks
Michael

  1. Support Staff 1 Posted by Courtenay on 14 Dec, 2016 08:59 PM

    Courtenay's Avatar

    Hey Michael, entering a new URL it will check but existing hooks should work - maybe they were down and the hook disabled after a few failures.. I'll take a look

  2. 2 Posted by Elastic Email S... on 15 Dec, 2016 04:51 PM

    Elastic Email Support Team's Avatar

    Yes it worked for months and then stopped in October I think.

  3. Support Staff 3 Posted by Courtenay on 15 Dec, 2016 10:09 PM

    Courtenay's Avatar

    OK, try that :)

  4. 4 Posted by Elastic Email S... on 20 Dec, 2016 02:33 AM

    Elastic Email Support Team's Avatar

    HI Courtenay,

    we got one sent to us on Dec 15th but none since. Did you just test it and turn it off again?

    Michael

  5. Support Staff 5 Posted by Courtenay on 22 Dec, 2016 10:16 PM

    Courtenay's Avatar

    Fixed again, it hadn't propagated across all our servers.

  6. Courtenay closed this discussion on 22 Dec, 2016 10:16 PM.

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