Unable to open the trash folder, still not fixed after 7 months

Damien's Avatar

Damien

23 Mar, 2017 07:24 AM

Hello,

7 months ago I reported an issue with the trash folder failing to open on our account. You told me you were looking into it when I posted about it, and when I asked again a month later. Months later I asked again, and I'm yet to hear back from you. The lack of communication and time it's been broken is frankly pretty disappointing - do you guys ever intend to fix the issue?

The original ticket is available here:
https://help.tenderapp.com/discussions/problems/77244-latest-bug-cant-open-trash

  1. Support Staff 1 Posted by Courtenay on 24 Mar, 2017 01:10 AM

    Courtenay's Avatar

    Hey Damien, my apologies for missing this. It's related to bad data as you say, and it's cleared out now.

  2. Courtenay closed this discussion on 24 Mar, 2017 01:10 AM.

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