"Attach a Ticket"-button has disappeared for some items
Hi there, after you launched the "assign to supporter"-function, the "Attach a ticket"-button disappears for some items (not all).
Example where button is not visible: http://vidispine.tenderapp.com/discussions/api-programming/216-job-...
Example where button exists: http://vidispine.tenderapp.com/discussions/format-support/30-growin...
Best
/Nils
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assignticketgone.jpg
196 KB
assignticketgone.jpg
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1 Posted by Nicole on 20 Jul, 2012 02:45 PM
Nils -
The screenshot you shared is of a closed discussion and "Attach a Ticket" won't be available on closed discussions. If you were to reopen it, you should see "Attach a ticket" link again.
Let us know if you have any other questions.
Thanks,
Nicole
Nicole closed this discussion on 20 Jul, 2012 02:45 PM.