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Option to use reply-to field instead of from field

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admin

03 Oct, 2013 05:47 AM

Hi,

We send a lot of emails on behalf of the user through a hosted form. Up until recently, we could spoof the from address to be the address the customer entered in the form. Unfortunately google now rewrites the from address when using their smtp server to send mail. In most mail clients, they will respect the use of the reply-to header and when clicking reply, the message will be addressed to the attended recipient in the reply-to field (if it exists) over the from field.

Is it possible to get this functionality in tender?

Cheers

Sandy

1. Support Staff 1 Posted by brandi on 03 Oct, 2013 11:33 PM

   

   Hi Sandy,

   Yes, it is possible with our Custom Email Sender. You can find this option in Email settings which is under the Account Settings tab on your dashboard (see screenshot).

   Let us know if you have any questions.

   Thanks!
   Brandi

   • Screen_Shot_2013-10-03_at_4.27.53_PM.png 40.5 KB
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2. brandi closed this discussion on 03 Oct, 2013 11:33 PM.