tag:help.tenderapp.com,2008-11-12:/discussions/questions/10813-better-organization-through-tenderTender: Discussion 2018-10-18T06:27:36Ztag:help.tenderapp.com,2008-11-12:Comment/301209902013-11-22T02:19:50Z2013-11-22T02:19:50ZBetter Organization Through Tender<div><p>Hi Jess,</p>
<p>If you go to all discussions, you can decide to show only "open"
discussions (they don't have any ticket), "ticketed" discussions
(they have a ticket, and the discussion is still open), and
"closed" discussions. The status "new" (no reply from staff yet) is
not available in the UI directly, but is available through the
API.</p>
<p>Can you tell me a bit more about the workflow you want to
create? Ie, if you can get an easy list of those, what will you do
with those discussions. That would help me understand the problem
better and suggest a solution.</p>
<p>Thanks!</p></div>Julientag:help.tenderapp.com,2008-11-12:Comment/301209902013-11-22T02:20:26Z2013-11-22T02:20:26ZBetter Organization Through Tender<div><p>With a screenshot, it's better.</p></div>Julientag:help.tenderapp.com,2008-11-12:Comment/301209902013-11-27T01:35:33Z2013-11-27T01:35:33ZBetter Organization Through Tender<div><p>Hi Jess,</p>
<p>Just following up to see if you could describe your workflow a
bit more. We may be able to offer a better solution with a bit more
detail.</p>
<p>Thanks!<br>
Brandi</p></div>branditag:help.tenderapp.com,2008-11-12:Comment/301209902013-12-04T15:47:17Z2013-12-04T15:47:19ZBetter Organization Through Tender<div><p>HI Brandi--</p>
<p>I apologize for the delay in response, it took me a bit to drag
what was<br>
really wanted out of everyone. :)</p>
<p>Ideally, when looking at "All Discussions" it would not show
discussions<br>
that are pending, in spam, or in a designated queue. We'd like a
way to<br>
separate discussions that are open and have been responded to but
aren't<br>
ready to close.</p>
<p>So when we click "Pending" it would only show brand new
discussions, and<br>
we'd have a way to view open discussions on their own as well.</p></div>Jess Pendleytag:help.tenderapp.com,2008-11-12:Comment/301209902013-12-04T17:53:36Z2013-12-04T17:53:36ZBetter Organization Through Tender<div><p>Hey Jess,</p>
<p>There is currently no way to see "open discussions not in
pending or in any queue". Why would you use such a list for? Ie,
what is the end goal? I may still be able to suggest a solution for
you if I understand better what is it that you are trying to
achieve.</p>
<p>Thanks!</p></div>Julientag:help.tenderapp.com,2008-11-12:Comment/301209902013-12-11T18:32:15Z2013-12-11T18:32:15ZBetter Organization Through Tender<div><p>Hi Jess,</p>
<p>Just following up to see if you could provide us with a bit more
insight to your workflow.</p>
<p>Thanks,<br>
Brandi</p></div>branditag:help.tenderapp.com,2008-11-12:Comment/301209902013-12-18T19:47:15Z2013-12-18T19:47:15ZBetter Organization Through Tender<div><p>Hey Jess,</p>
<p>Just following up to see if you still needed help with this.</p>
<p>Thanks!</p></div>Julientag:help.tenderapp.com,2008-11-12:Comment/301209902014-01-17T16:57:32Z2014-01-17T16:57:32ZBetter Organization Through Tender<div><p>Hi Julien,</p>
<p>Sorry for the ridiculous;y delayed response, but I think we're
good with<br>
this one now.</p></div>Jess Pendley