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Christophe

19 May, 2014 12:00 PM

Hi,

I am currently exploring the way we can use the important feature associated to a user account. According to http://help.tenderapp.com/kb/general-use/user-class-important-beta it is possible to display different discussion/KB article, but nothing is mentioned for the discussion created by the "important" user
So is it possible to have this info 'this user is important' displayed in a discussion started by this customer? This would seem very useful

christophe

1. 1 Posted by Julien on 19 May, 2014 02:58 PM

   

   Hey Christophe,

   This indeed seems like a good idea. I could probably make it show somewhere.

   I have other things to get to first, but I'll take a crack at it this week.

   I'll keep you posted.

   Cheers.

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2. 2 Posted by Christophe on 24 Jun, 2014 08:41 AM

   

   Hi Julien,

   Any news about important customer appearing in discussion opened by such "important" customer?

   Christophe

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3. 3 Posted by Julien on 24 Jun, 2014 04:38 PM

   

   Hey Christophe,

   I took a crack at it this morning. Should show up later this week (qa, review, etc..).

   I'll keep you posted.

   Cheers!

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4. 4 Posted by Julien on 25 Jun, 2014 03:42 PM

   

   Hey Christophe,

   The Beta/Important status will now show in the "PRIVATE INFORMATION" box.

   Let me know how it goes.

   Cheers!

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5. Julien closed this discussion on 25 Jun, 2014 03:43 PM.

6. Christophe re-opened this discussion on 26 Jun, 2014 02:56 PM

7. 5 Posted by Christophe on 26 Jun, 2014 02:56 PM

   

   Hi julien,

   This seems to work perfectly. I even discovered that the “PRIVATE
   INFORMATION” displays some possible changes in the status.

   I will update the way we display these info and put it in prod in our
   tender!

   Thanks

   Christophe

   From: Julien
   [mailto:[email blocked]]

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8. 6 Posted by Julien on 26 Jun, 2014 10:11 PM

   

   Hey Christophe,

   Glad this helps. The "Private Information" box will show the current user extras if they're different from what was recorded in the discussion. When that occurs, there will be a little warning sign on the right of the box and you can switch between current/recorded.

   I'll close this discussion, but reopen if you need anything else.

   Cheers!

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9. Julien closed this discussion on 26 Jun, 2014 10:11 PM.