importing .gif image

Sam's Avatar

Sam

07 Aug, 2015 01:05 AM

Hi,

I am building out a knowledgebase and have numerous .gif image files (animations) I would like to upload to my file drawer and use. but when I do they do not play in my tender. Is this supported? example below.

This would be really helpful

  1. 1 Posted by Nicole on 07 Aug, 2015 03:22 PM

    Nicole's Avatar

    Sam -

    Can you link to a sample kb article with an uploaded GIF we can take a look at?

    Thanks,
    Nicole

  2. Support Staff 2 Posted by brandi on 13 Aug, 2015 09:00 PM

    brandi's Avatar

    Hi Sam,

    Following up to see if you needed further assistance. If so, please link to a sample kb article with an uploaded GIF so we can take a look.

    Thanks,
    Brandi

  3. brandi closed this discussion on 13 Aug, 2015 09:00 PM.

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