Conducting Customer Satisfaction Surveys?

Heather McCarthy's Avatar

Heather McCarthy

07 Dec, 2015 10:21 PM


My name is Heather and I am the Customer Service Manager for Coradine Aviation. We love using Tender for our work purposes, and I am curious if you offer a way to conduct customer satisfaction surveys either automatically or optionally with each discussion after it's been resolved? If not, would you be planning on offering this anytime soon?

Looking forward to your reply.

Happy and Safe Holiday Flying!
Heather McCarthy
Senior Customer Service Jedi
Coradine Aviation

  1. Support Staff 1 Posted by brandi on 08 Dec, 2015 12:38 AM

    brandi's Avatar

    Hi Heather,

    We're so glad to hear you like Tender!

    Tender doesn't currently offer that feature. It's of interest to us, but there are many features we are interested in, and all takes time to actually code.

    I know some customers have integrated with in their email notifications, and is another interesting app that probably only requires a script tag if you have a dev that could do that for you.

    So for now, you would have to rely on a 3rd party solution.

    Let us know if you have any other questions.


  2. brandi closed this discussion on 09 Dec, 2015 12:39 AM.

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