tag:help.tenderapp.com,2008-11-12:/discussions/questions/14393-discrepancies-in-reports-between-staff-responses-and-staff-performance-weeklyTender: Discussion 2018-10-18T06:27:48Ztag:help.tenderapp.com,2008-11-12:Comment/408989922016-10-03T19:30:51Z2016-10-03T19:30:51ZDiscrepancies in Reports between Staff Responses and Staff Performance (Weekly)<div><p>There are a few possibilities. I'll have to confirm, but I
believe one report is initial responses only (reply #1) vs all
comments.</p></div>Courtenaytag:help.tenderapp.com,2008-11-12:Comment/408989922016-10-04T16:58:18Z2016-10-04T16:58:18ZDiscrepancies in Reports between Staff Responses and Staff Performance (Weekly)<div><p>Thanks for looking into this Courtenay. From our experience, the
staff performance numbers seem to be based off all comments, as we
can see the numbers go up each time we reply to a discussion,
regardless if it is initial response. The Monthly totals in Staff
Responses seems to show a higher number, which wouldn't make sense
if it were only supposed to be showing initial responses.
Additionally, if you view the Weekly totals in Staff Responses and
add up the totals for each day of the given week, it does not match
the totals for that week in the Month view, but it does match the
totals in Staff Performance.</p>
<p>Let me know what you find out!</p>
<p>Cheers,<br>
Heather</p></div>Heather McCarthytag:help.tenderapp.com,2008-11-12:Comment/408989922016-10-04T23:08:01Z2016-10-04T23:08:01ZDiscrepancies in Reports between Staff Responses and Staff Performance (Weekly)<div><p>OK, so the reason is because of the display format. Basically,
weeks do not smoothly line up with the calendar month. October 1
and 2 are in the 'next' month but in the same week as Sept 26.<br>
It's probably best for him to look at the "week" view for weeks
that involve two months.</p></div>Courtenay