Knowledge Base

Sandra Miniutti's Avatar

Sandra Miniutti

29 Nov, 2016 03:13 PM

Our organization would like to host a page on our site that includes the top 10 most popular KB questions. Do you offer a widget or a way to pull it into our site w/o us having to just copy/paste content? My concern is that if we update KB, we'll have to remember to update our site. The better option is to just have a feed from KB.

  1. Support Staff 1 Posted by Courtenay on 29 Nov, 2016 07:41 PM

    Courtenay's Avatar

    Hi, we don't currently have a way of measuring 'popular' KB articles.. what do you think the metric would be?

  2. 2 Posted by Sandra Miniutti on 30 Nov, 2016 08:39 PM

    Sandra Miniutti's Avatar

    Hi Courtenay,

    Probably based on the number of times people view the FAQ?

    *From:* Courtenay [mailto:[email blocked]]
    *Sent:* Tuesday, November 29, 2016 2:41 PM
    *To:* [email blocked]
    *Subject:* Re: Knowledge Base [Questions #16112]

  3. Support Staff 3 Posted by Courtenay on 30 Nov, 2016 09:32 PM

    Courtenay's Avatar

    Ah, we don't currently track those numbers within tender but you can add your own google analytics or other page-count tracking code. However, publishing tht data publically seems to be circuitous. I did a quick bit of research and it doesn't look like it's particularly easy to do for a non-developer :(

  4. brandi closed this discussion on 14 Dec, 2016 04:53 PM.

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