API , return values, page not found...

harley's Avatar


01 Mar, 2017 10:08 PM

Hey tenderites,

I am passing in url calls to the API using authentication in the header.

Getting data is a breeze "

returns the JSON for data object for this record

but sending in urls coming from the returned JSON object results in getting a formated html page not found document

for example :


return :"
The page you are looking for can't be found
 Check to see if you typed in the correct URL — if you still can't find it, the page may have moved."

I was expecting a JSON object of the record in response.

this call looking for new aka pending tickets:


returns a status of 200 and an empty responseText string. This means"Nothing Found" ?

Just looking to parse my responses and move on.


  1. Support Staff 1 Posted by Courtenay on 02 Mar, 2017 12:56 AM

    Courtenay's Avatar

    Hiya, are you posting to those or trying to GET on an action?

  2. Support Staff 2 Posted by brandi on 29 Mar, 2017 07:38 PM

    brandi's Avatar

    Hi Harley,

    Let us know if you need further assistance.

  3. brandi closed this discussion on 29 Mar, 2017 07:38 PM.

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