Is there any thought on the public- versus private-facing aspects of Tender? Naturally, having a publicly accessible interface would be great for a number of projects, but I can say the same for keeping things locked down a bit, too, depending on the situation. I'm mostly thinking of private Lighthouse projects here; having a similarly private Tender project would seem to make sense.
Private v. Public
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#31 Posted by rick on 24 Jul, 2009 04:07 PM
We have plans to allow private notes in discussions between support
users of a site. I want to try making Lighthouse ticket updates
synced to the Tender discussion as private notes.
#32 Posted by Jim Fleming on 24 Jul, 2009 05:35 PM
Very cool, I can't wait!
#33 Posted by Jay Runquist on 14 Aug, 2009 04:39 AM
I hope this comes about soon! I'm really hoping to use this with my new business but only want people who actually purchase my products to be able to view the discussions. The Knowledgebase is fine public, but the discussions need to be private.
Hope that will be a possibility! Thanks and loving the service so far (testing)!
#34 Posted by rick on 14 Aug, 2009 04:31 PM
Jay: you can that one of two ways: setup your Tender site as a
private site and create user profiles for your customers. Or you can
set the categories themselves to private, forcing every issue from you
customers to be private. They'll be able to see the site and the
FAQs, but will only see their own discussions.
#35 Posted by Jay Runquist on 14 Aug, 2009 04:32 PM
Rick: OOoooooo! Rick! You... YOU are a smart man! Thanks!!
#36 Posted by Kev Egan on 04 Nov, 2009 06:56 PM
How's the private beta support coming along, or has it been canned altogether? We'd like to build our tender/help site before releasing it (and commercially sensitive data like FAQs and knowledgebase articles) to the public.
A simple switch to password protect the whole site would suit us fine, and I'm sure would suit a lot of other business who don't want to give away their commercial smarts before they're ready.
Thanks
#37 Posted by Will on 04 Nov, 2009 07:06 PM
Hey Kev,
Actually it's public now.
If you go to your site settings from the admin area and scroll down, you'll see the private option you can enable.
http://img.skitch.com/20091104-1e4yqwfwdfk8rjsut6rfismd1h.jpg
Will closed this discussion on 04 Nov, 2009 07:06 PM.