Search Terms Report

tom.nash's Avatar

tom.nash

09 Nov, 2017 08:10 PM

Looking to get some insight into what users are searching for in the KB. Is there a way to run reports on this?

  1. 1 Posted by tom.nash on 09 Nov, 2017 09:02 PM

    tom.nash's Avatar

    Thanks. I’m guessing we’re not on a plan that has these features (like Wordcount) since I don’t see this in the Reports section. However it seems this is more about words used in discussions vs searches in the KB. Am I understanding that correctly?

    Tom Nash
    Co-Founder
    Acclivity
    AccountEdge <http://www.accountedge.com/>, Checkout <http://www.checkoutapp.com/>.and Rerun <http://www.rerunapp.com/>
    [email blocked]

  2. Support Staff 2 Posted by Courtenay on 09 Nov, 2017 10:24 PM

    Courtenay's Avatar

    Hey Tom, you're right, we don't currently track the terms being searched for, but it's a great idea.

  3. Support Staff 3 Posted by Courtenay on 09 Nov, 2017 10:24 PM

    Courtenay's Avatar

    I'll look into the feasibility of it.

Discussions are closed to public comments.
If you need help with Tender please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac