Updating user's external_id via API

mattias's Avatar

mattias

17 Mar, 2012 04:56 PM

Hi,

I need to update a user's external id over the API which the documentation says can be done through a PUT to /users/###, however this doesn't work. As an example, sending { "external_id": "abc" } returns a 200 OK and the updated user, but external_id retains its old value.

Any ideas?

Thanks
Mattias

  1. 1 Posted by Hobson on 19 Mar, 2012 06:49 PM

    Hobson's Avatar

    Hi Mattias,

    That sounds like a bug, it should be possible for staff to update the external_id of a user using the API. A few questions: What format did you use (json/xml)? What was the full URL of your request? Who are you logged in as? Can you provide a sample request and response?

    Thanks and regards,

    -hobson

  2. 2 Posted by Amanda on 23 Mar, 2012 06:56 PM

    Amanda's Avatar

    Mattias,

    Just checking back to see if you can provide more information so that we can continue to troubleshoot.

  3. Julien closed this discussion on 26 Mar, 2012 05:51 PM.

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