Disable private discussions at different levels of granularity
Support Staff2 Posted by Nicole on 04 Jun, 2012 08:48 PM
The closest Tender is probably able to get you is Important/Beta
users. Once your users have signed up you can designate them as
Important. You can also have categories and KB articles that only
those Important users would be able to see. Your users could still
create discussions in any category, but if you directed your paying
customers to the paid category and made the category private, all
discussions made there would be private.
There are some other options where you could filter customers
using SSO and the extras field in filters to make discussions made
automatically private and put in a specific category/queue. But
non-paying customers would still be able to create private
discussions in public categories, there is no way around that.