privacy levels in knowledge-base

Evgeny

18 Jun, 2012 11:57 AM

Hello,
I am interesting in your product and i would like to know what is Tender enable to do specifically. The point is, is it possible to integrate knowledge-base with privacy levels to Tender? It is needed to allow customers to view some articles/categories and do not allow to view another. And our staff is to view all of them. So is it possible?

looking forward to your answer,
Evgeny

  1. #1 Posted by Amanda on 18 Jun, 2012 07:09 PM

    Yes, you can have some articles published and others saved in "draft" form that the public can't see but that your staff can. If you have an ultimo level account, you can set certain users as "important" and also create knowledge base articles viewable only by those users and the staff.

  2. Amanda closed this discussion on 27 Jun, 2012 06:38 PM.

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