"The MultiPass token has expired" on knowledge base pages

Shalom Gibly

25 Feb, 2010 12:49 AM

Hi,
I'm using SSO login to a private tenderapp. The SSO that I generate using a multipass gem work fine, and I automatically logged in and able to create discussions.
The problem appears on the Knowledge Base tab. Every link that I click on that tab leads me to the right knowledge base page, however, I keep on getting "The MultiPass token has expired" red box.
I noticed that the sso (?sso=...) that is passed to that page is different then the one I generate (probably cached somewhere?).
Other links in the tender dialog seem to have the right sso value, and only these knowledge base ones are effected.
Just in case, I cleared my Firefox cookies, but that didn't help.
Any idea what is going on here?

Thanks!
-Shalom G

  1. #1 Posted by Courtenay Support staff on 02 Mar, 2010 02:03 PM

    Hey Shalom,

    The sso param should be the same on both. What does your widget declaration look like (i.e. your html)?

  2. #2 Posted by Courtenay Support staff on 02 Mar, 2010 02:24 PM

    Never mind, we solved this in 'problems'

  3. Courtenay closed this discussion on 02 Mar, 2010 02:24 PM.

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