When a user is logged in to the site (not as a support staff) they can not search their own private discussions. Is that correct?
Since we are making all discussions private by default (we have no public discussions at all) the whole search feature is useless.
Any plans on changing this behaviour?
Regards,
Adrian
#1 Posted by Will on 17 Mar, 2010 05:09 AM
Hey Adrian. We haven't really come across that scenario to that scale yet. They easily have access to all their discussions, but you are correct, the search will not show a user their private discussions.
I'll bring this up with the team and let you know our official standpoint on that soon.
#2 Posted by adrian on 17 Mar, 2010 05:11 AM
Thanks :-) I have hidden the search feature using CSS for the moment.
#3 Posted by adrian on 17 Mar, 2010 05:16 AM
Ideally if you could set it at the company level that all members of a company can view and search private messages (including viewing previous messages which do not seem to appear at the moment).
That would be brilliant. :-)
Will closed this discussion on 18 Aug, 2010 10:12 PM.