Home → Suggestions →

Replace attachments + counter

• Edit

Tamas

23 Jun, 2013 05:38 PM

Hi,

it would be cool to replace the attachment of the post. I just testing Tender right now, but for me it seems I can edit a post, but can't replace the attachment, only just delete it.

A download counter for attachments would be cool as well.

Thanks,

Tamas

1. Support Staff 1 Posted by brandi on 24 Jun, 2013 05:55 PM

   

   Hi Tamas,

   Thanks for the suggestions! I'll pass them along to the team.

   Let us know if you have any questions along the way in your trial.

   Best,
   Brandi

   • Edit

2. brandi closed this discussion on 24 Jun, 2013 05:55 PM.

3. brandi re-opened this discussion on 24 Jun, 2013 06:06 PM

4. Support Staff 2 Posted by brandi on 24 Jun, 2013 06:06 PM

   

   Tamas,

   Out of curiosity, what is it about deleting the attachment and reposting it in a new comment that does not suite your workflow?

   Thanks!
   Brandi

   • Edit

5. 3 Posted by Tamas Nagy on 24 Jun, 2013 06:26 PM

   

   Less post on a thread, mostly. Think about I attach a file with a post, then I realise I the attachment is wrong, then I need to make an other post just because I was not enough wary :)

   • Edit

6. 4 Posted by Julien on 24 Jun, 2013 08:39 PM

   

   Hi Tamas,

   Each comment generates a notification, and if you added an attachment, it goes with the email as well. For this reason, simply replacing the comment on the web wouldn't be a good solution. In general, I find it's best to let the customer know they need to discard the previous attachment, and use the new one instead, which involves making a new comment.

   Hope that makes sense.

   Cheers!

   • Edit

7. Julien closed this discussion on 24 Jun, 2013 11:59 PM.