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Form data persistence in Tender Widget

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Olivier Lacan

03 Jul, 2013 05:45 AM

This might be a tricky issue to solve but one of our users recently reported frustration after he started writing a new discussion within the Tender widget, then switched the Knowledge Base tab only to discover that everything he had typed in the "Start a new discussion" tab had disappeared.

Losing form data is one of the most frustrating experience users can face in the browser. Ideally switching tabs wouldn't cause a full iframe refresh, or the form data should be cached in either local storage or the cookie.

Thanks,
Olivier

1. 1 Posted by Julien on 03 Jul, 2013 08:53 PM

   

   Hi Olivier,

   I wrote a fix for this. It needs QA, but it should go out sometime this week. Next week at the latest.

   I'll keep you posted.

   Cheers!

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2. 2 Posted by Olivier Lacan on 03 Jul, 2013 08:56 PM

   

   Awesome,

   Thanks Julien, appreciate all your work. :-)

   Olivier

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3. 3 Posted by Julien on 05 Jul, 2013 08:34 PM

   

   Hi Olivier,

   The form should now remember your stuff even if you navigate to KB and back, except in IE, because we hate IE.

   Cheers!

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4. Julien closed this discussion on 05 Jul, 2013 09:05 PM.

5. Olivier Lacan re-opened this discussion on 05 Jul, 2013 09:17 PM

6. 4 Posted by Olivier Lacan on 05 Jul, 2013 09:17 PM

   

   Everybody hates IE. Thanks a lot!
   ​
   Guessing IE is cookie fallback only for storage? Oh well. :-)

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7. Julien closed this discussion on 05 Jul, 2013 09:22 PM.