While we internally have multiple logical projects - support is isolated to a single resource. I'd like to create tickets in LH for different projects based on the actual support incident. Right now I have to store all tickets in one giant master project so that I can assign tickets :(.
Synchronize with multiple projects.
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#1 Posted by rick on 14 Jun, 2009 06:06 PM
It's coming, but it's not that urgent for us right now. It requires a huge change to the way we store your project settings.
#2 Posted by System on 14 Jun, 2009 06:07 PM
This discussion was assigned to ticket 135.
#3 Posted by Anthony on 14 Jun, 2009 06:17 PM
I'd also like this feature. Our helpdesk supports multiple projects so it makes sense to allow tender to create tickets in any project.
Amanda closed this discussion on 11 Jun, 2012 07:24 PM.