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Email actions for resolve/mark as spam?

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jon

03 Jul, 2009 10:59 AM

A feature I'd love to see is being able to perform actions on a discussion just by replying to the emails tender sends out.

In particular, quite often people re-open a resolved thread by replying with 'Thanks!'. I receive that as an email, I have to re-visit tender, log in, and re-resolve the thread. It would be awesome if I could just reply to that email with a body of something like '!!resolve', and have Tender handle the rest for me.

Similarly, I quite often get tender emails that are obviously spam, and being able to mark them as such via email would save me a lot of time.

Any thoughts?

1. 1 Posted by rick on 04 Jul, 2009 05:25 AM

   

   Yes, we want to add this pretty soon actually. We've talked with some other customers already about using hashtags. For instance, at the bottom of this message I could add:

   # open
   # resolve (or resolved)
   # spam
   # public/private
   # notify bob (add "bob" was a watcher of this issue)
   # queue whatever (add to a queue)
   

   That's the thought, anyway. We have a couple big updates coming out, and then this will probably be in the push after that.

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