Tell support user a lighthouse ticket is private
(I looked around at other tickets and the only one resembling this one, https://help.tenderapp.com/discussions/suggestions/213-configure-a-..., was closed for comments)
If you tell me that a lighthouse ticket was created---but I can't see it because the lighthouse is private---let me know somehow so I don't go on a wild goose chase.
Here's a real example at Hoptoad's support site: (look at last 2 comments)
http://help.hoptoadapp.com/discussions/questions/97-no-session-data...
Discussions are closed to public comments.
If you need help with Tender please
start a new discussion.
Keyboard shortcuts
Generic
| ? | Show this help |
|---|---|
| ESC | Blurs the current field |
Comment Form
| r | Focus the comment reply box |
|---|---|
| ^ + ↩ | Submit the comment |
You can use Command ⌘ instead of Control ^ on Mac

1 Posted by rick on 17 Sep, 2009 01:39 AM
I can probably tweak the wording: "an INTERNAL ticket has been opened for Ricky Bobby"
Nicole closed this discussion on 04 Dec, 2009 08:49 PM.