Tell support user a lighthouse ticket is private

seamusabshere's Avatar

seamusabshere

16 Sep, 2009 04:03 PM

(I looked around at other tickets and the only one resembling this one, https://help.tenderapp.com/discussions/suggestions/213-configure-a-..., was closed for comments)

If you tell me that a lighthouse ticket was created---but I can't see it because the lighthouse is private---let me know somehow so I don't go on a wild goose chase.

Here's a real example at Hoptoad's support site: (look at last 2 comments)

http://help.hoptoadapp.com/discussions/questions/97-no-session-data...

  1. 1 Posted by rick on 17 Sep, 2009 01:39 AM

    rick's Avatar

    I can probably tweak the wording: "an INTERNAL ticket has been opened for Ricky Bobby"

  2. Nicole closed this discussion on 04 Dec, 2009 08:49 PM.

Discussions are closed to public comments.
If you need help with Tender please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac