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Option to hide private categories from list

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jmancuso

11 Jan, 2010 04:48 PM

It would be great to be able to hide a "private" category from the list of discussions.

We've migrated all our email support into Tender and we'd like to also migrate our pre-sales and billing emails - but it is kind of weird for all users to see a category that is almost always empty to their view.

I get the motivation, but it'd be nice to click a checkbox that just removed a category from the list for non-support users. I don't need it fully hidden or inaccessible - since its already private. It'd be a nice little bit of cleanliness.

1. 1 Posted by josh on 11 Jan, 2010 11:06 PM

   

   I'd like the same thing too. I want to use Tender to track some internal email handling and it wouldn't make any sense for these internal categories to be visible to the users.

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2. 2 Posted by Will on 12 Jan, 2010 09:20 PM

   

   Thanks for the feedback. I've added it to our feature request list.

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3. 3 Posted by rick on 13 Jan, 2010 06:23 PM

   

   I just pushed a quick checkbox for this feature. It just hides the category from the homepage. However, links to the category or issues in them will still work just fine (assuming the user has access to the discussion).
   

   As you can see on our public discussion page, there's no Billing category anymore.

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4. rick closed this discussion on 13 Jan, 2010 06:23 PM.

5. josh re-opened this discussion on 14 Jan, 2010 11:36 AM

6. 4 Posted by josh on 14 Jan, 2010 11:36 AM

   

   Awesome, thanks a lot!

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7. 5 Posted by jmancuso on 14 Jan, 2010 12:11 PM

   

   This is great - you guys do an awesome job responding quickly to customer
   feedback. It really is impressive.

   -Jeff

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8. Support Staff 6 Posted by Courtenay on 14 Jan, 2010 01:24 PM

   

   Thanks for the appreciation, Jeff. We need to try harder than those
   other guys :)

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