enhancement on KB to receive update
Hi,
Someone of our team (it could also be interesting for our customers to have it on public side) wants to subscribe to knowledge base updates. To receive notifications each time a new article is written or receives update on all/ selected article. It could be a nice enhancement feature.
Thanks,
Regards,
Seb
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Support Staff 1 Posted by Courtenay on 24 Feb, 2016 05:56 AM
Like this? https://help.tenderapp.com/kb.atom
That's in reverse date order keyed by update-date so it shoulllllld update a new entry when something new..!
Support Staff 2 Posted by Courtenay on 24 Feb, 2016 05:57 AM
OK, so it's not a notification, you subscribe in a feed reader. You could set up something to read the feed and send an email when it changes.. we are making a new product that is entirely a KB that should handle this case, but it's at least a decade away from beta. ;)
3 Posted by Seb on 29 Feb, 2016 10:54 AM
Hi,
Thanks for the feed tips it should handle our uses for now. Do not hesitate
to keep us posted about this new product as it could be interesting for us.
Regards,
Seb
*De :* Courtenay [mailto:[email blocked]]
*Envoyé :* mercredi 24 février 2016 06:58
*À :* [email blocked]
*Objet :* Re: enhancement on KB to receive update [Suggestions #37677]
Courtenay closed this discussion on 29 Apr, 2016 03:55 PM.