Suggest KB related to the discussion
This would be handy for both people posting new threads - see how stackoverflow.com handles asking questions - and also support staff looking at threads, so if someone emails us about payment, payment related KB articles are recommended for us to suggest to them.
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1 Posted by Kyle Neath (Git... on 03 Dec, 2008 10:02 PM
We've definitely been working on this functionality. Hopefully when we're done we'll be suggesting both FAQs & discussions that are related to the issue before they can finish posting.
See http://help.tenderapp.com/discussions/suggestions/23-combined-search-search-before-issue-submission
2 Posted by System on 04 Dec, 2008 07:49 PM
This discussion was assigned to Kyle Neath, on ticket 73.
3 Posted by System on 04 Dec, 2008 07:49 PM
This discussion was assigned to rick, on ticket 110.
4 Posted by System on 28 Jan, 2009 05:11 AM
Ticket # 73 was resolved by Kyle Neath.
5 Posted by Kyle Neath (Git... on 28 Jan, 2009 05:12 AM
Just deployed!
Read more here: http://hoth.entp.com/2009/1/28/your-tender-smarter-than-you
Kyle Neath (GitHub Staff) closed this discussion on 28 Jan, 2009 05:12 AM.