Ability for Users to Author Knowledge Base Articles
Here's a feature request -- that anyone can create a knowledge base article and submit to the company for review. A company employee would then make any edits, appropriately categorize, and publish the knowledge base article.
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1 Posted by rick on 02 Jan, 2009 12:05 AM
We have some ideas on this where users can create drafted articles or drafted revisions to existing articles. Some of the code has ben deployed, but it'll likely be a post-launch feature.
2 Posted by jbritten on 02 Jan, 2009 01:50 AM
No prob -- glad it's on the road-map.