Title State Replies Latest Post

Tender and Rapportive - the other way around

assigned 3 15 May, 2012 10:58 PM by Courtenay

“Show me the suggested 1 article for this post.” copy/interaction could be improved

assigned 1 03 May, 2012 06:18 PM by Amanda

Email addresses are hidden even in staff posts

resolved 2 25 Apr, 2012 06:27 PM by Courtenay

Manage Queues disappears if all queues are "My Queues"

assigned 1 24 Apr, 2012 04:29 PM by Courtenay

snippets / templated responses?

resolved 1 23 Apr, 2012 05:10 PM by Courtenay

Setting important flag on user via API

resolved 5 12 Apr, 2012 11:52 PM by Julien

test admin create

resolved 0 10 Apr, 2012 12:54 AM by Courtenay

API Categories

resolved 5 09 Apr, 2012 07:30 PM by Julien

All of a sudden I am getting spam

resolved 1 30 Mar, 2012 04:58 AM by Courtenay

What happened to CAPTCHA? - I don't see it

resolved 5 30 Mar, 2012 04:34 AM by Courtenay

Folder setup

resolved 1 26 Mar, 2012 08:22 AM by Courtenay

Is it possible to add more support staff without upgrading plan?

resolved 4 20 Mar, 2012 12:00 PM by ndenardis

License for open-source project

resolved 5 09 Mar, 2012 03:12 AM by Brandi

Can sort position of a KB article be set when posting to the API?

assigned 5 08 Mar, 2012 06:09 PM by Julien

Tags

assigned 8 06 Mar, 2012 09:04 PM by Kevin

add watcher email autocomplete

assigned 8 28 Feb, 2012 12:44 AM by Tim McEwan

Authentication question & multiple support levels

resolved 4 24 Feb, 2012 02:01 AM by Courtenay

Embedded Youtube video and JavaScript

resolved 5 20 Feb, 2012 06:44 PM by Brandi

Spam comments

resolved 6 17 Feb, 2012 12:56 AM by Courtenay

Redirect on claiming discussions is REALLY problematic

assigned 1 16 Feb, 2012 10:21 PM by Courtenay

Replies not appearing using Tender from web browser

resolved 3 09 Feb, 2012 06:15 AM by Courtenay

SSL change?

resolved 2 09 Feb, 2012 12:31 AM by travisbell

Danish translation

assigned 3 02 Feb, 2012 06:56 PM by Amanda

New Pricing Model

resolved 6 31 Jan, 2012 08:13 PM by Amanda

SSO c# issues

resolved 4 29 Jan, 2012 04:29 PM by Courtenay

Limit Support Members

resolved 2 26 Jan, 2012 11:07 PM by Brad

Staff Responses in Reports in GMT timezone

resolved 1 23 Jan, 2012 06:12 AM by Courtenay

commands emails

resolved 2 22 Jan, 2012 07:13 AM by lionel

Making comments private via API

resolved 2 20 Jan, 2012 02:31 PM by Andrew D. Wicklander

How do I close a case and setup notifications?

resolved 1 20 Jan, 2012 04:45 AM by Courtenay