tag:help.tenderapp.com,2008-11-12:/discussions/problems/103765-https-certificate-expiredTender: Discussion 2021-02-09T17:47:17Ztag:help.tenderapp.com,2008-11-12:Comment/490196402021-02-07T01:57:43Z2021-02-08T08:12:30Zhttps certificate expired!<div><p>It appears your https/TLS certificate has expired and now my entire support system is unavailable to paying customers. Please fix this ASAP!</p>
<p>My site is <a href="https://infinitekind.tenderapp.com">https://infinitekind.tenderapp.com</a> however it appears your own site and support system is also affected.</p>
<p>This is a serious CODE RED emergency. I'm sorry for the all caps, but please respond as soon as you see this message to assure me that you are getting this working again.</p>
<p>Sean Reilly</p></div>sreillytag:help.tenderapp.com,2008-11-12:Comment/490196402021-02-08T08:14:04Z2021-02-08T08:14:04Zhttps certificate expired!<div><p>Thank you for the quick resolution. Curious why there was no response here on your own tender site though. I'd suggest making your activities more visible... it's not a good look for a support service like Tender to seemingly not have anyone attending to it.</p></div>sreillytag:help.tenderapp.com,2008-11-12:Comment/490196402021-02-09T17:47:17Z2021-02-09T17:47:17Zhttps certificate expired!<div><p>Hi Sean,</p>
<p>I can assure you that Tender has an active support staff, though there are time differences and weekends which can vary our response time.</p>
<p>I'm glad to hear we were able to resolve the issue quickly for you, and want to sincerely apologize for the inconvenience and hassle.</p>
<p>Best,<br>
Brandi</p></div>brandi