No emails received for the past day

vladimir.ognyanov's Avatar

vladimir.ognyanov

17 Jun, 2021 02:00 PM

Hello Team,

For the https://quintiles.tenderapp.com/ instance, we have not received any emails since yesterday. There seems to be an issue with receiving requests and we are sure that there are communications sent.

Would you please check?

Thank you.

  1. Support Staff 1 Posted by brandi on 17 Jun, 2021 09:22 PM

    brandi's Avatar

    Hi,

    We're having a look, be right back.

  2. 2 Posted by vladimir.ognyan... on 18 Jun, 2021 12:47 PM

    vladimir.ognyanov's Avatar

    Hello,

    All emails appeared in bulk earlier today.

  3. Support Staff 3 Posted by brandi on 18 Jun, 2021 07:53 PM

    brandi's Avatar

    Yes, we just discovered there was a problem with an internal service which was fixed.

    We sincerely apologize for any inconvenience this may have caused.

    Best,
    Brandi

  4. brandi closed this discussion on 18 Jun, 2021 07:53 PM.

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