Users unable to search discussions in public forum when logged in
Hi,
Please can you look into this issue:
When users are logged into the public forum, the search functionality does not work as expected. They are unable to retrieve or view discussion threads through the search bar, even though the same search works correctly when performed while logged out.
Attached below is the error message that was reported.
Please advise.
Thank you
Regards
Maddy, Infinite Kind Support
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1 Posted by Maddy on 18 Dec, 2025 11:58 AM
Resending the attachment.
2 Posted by Maddy on 31 Dec, 2025 12:35 PM
Please can you provide an update?
Thank you
Maddy
3 Posted by Maddy on 05 Jan, 2026 09:55 PM
Please can you confirm if anyone is looking into this issue, please?
Thank you
Maddy, Infinite Kind Support
4 Posted by Maddy on 06 Jan, 2026 02:53 PM
Your reply below:
Users unable to search discussions in public forum when logged in
External
Inbox
Tender <[email blocked]>
Jan 5, 2026, 9:59 PM (16 hours ago)
to me
Hey Maddy
We have received your Tender Support discussion and will reply to it as quickly as possible.
If you would like to follow this discussion online, you can do so here.
Based on your support request, we think you should check out the following articles in our FAQ:
How do I merge two discussions?
Using Tender as a community forum
Hugs & Handpounds,
ENTP
5 Posted by Maddy on 27 Jan, 2026 03:26 PM
Hi Brandi,
Is it possible to get an update?
Thank you
Maddy, Infinite Kind Support